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TIZENOW

Privacy Policy

Last Updated: January 2025

1. Introduction

TizeNow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

2. Information We Collect

Personal Information: We collect information that you provide directly, including:

  • Name, email address, phone number
  • Business information (company name, business address)
  • Payment information (processed securely through third-party providers)
  • Profile information and preferences

Automatically Collected Information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (with your permission)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Platform
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Send you marketing communications (with your consent)
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations

4. Information Sharing and Disclosure

With Other Users: When you book a spot or list a space, certain information (name, contact details, booking details) is shared between advertisers and partners to facilitate the transaction.

Service Providers: We share information with third-party service providers who perform services on our behalf, including:

  • Payment processing (Stripe)
  • Email communications (AWS SES)
  • SMS notifications (Telnyx)
  • Analytics and data analysis
  • Cloud hosting and storage (AWS)

Legal Requirements: We may disclose information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.

Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments and updates
  • Limited access to personal information by employees and contractors

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Account Information: You can update your account information at any time through your profile settings.

Marketing Communications: You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or adjusting your notification preferences.

Cookies: Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, some Platform features may not function properly without cookies.

Data Access and Deletion: You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Object to or restrict certain processing of your information

To exercise these rights, please contact us at privacy@tizenow.com.

7. Data Retention

We retain your information for as long as necessary to provide the Platform and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

When you delete your account, we will delete or anonymize your personal information, except where we need to retain it for legal, regulatory, or legitimate business purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer information internationally, we implement appropriate safeguards to protect your information in accordance with this privacy policy.

9. Children's Privacy

The Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites.

We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on the Platform and updating the "Last Updated" date.

Your continued use of the Platform after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@tizenow.com
Data Protection Officer: dpo@tizenow.com
General Support: support@tizenow.com

    Privacy Policy | TizeNow